ZSI-Foster RETURN POLICY
- 30 Day Guarantee: Return any item in resalable condition for any reason within 30 days for a full refund.
Requests for returns beyond 30 days are subject to a receipt inspection and a 15% restocking charge.
- Note: Customers will be responsible for shipping charges on all returned or cancelled orders that are not the fault of ZSI-Foster.
Returning the item
Contact ZSI-Foster: Call Customer Service at 800-323-7053 for a Return Authorization Number and further instructions.
1. Write the Return Authorization Number you are given on the original packing list and on the outside of the package.
2. Send the item(s) back to our main facility.
If ZSI-Foster is at fault, ZSI-Foster will credit you for the returned material and freight charges. Call ZSI-Foster Customer Service at 800-323-7053 for help in obtaining a replacement item if needed. If you are from outside the United States, please use Parcel Post with a copy of receipt for proper reimbursement.